Help

You’ll find the most commonly asked questions below.

General

How can I get alerts of when Kelea goes live?

You can go to TextKelea.com to get on her text messaging system so you will always be alerted when she goes live.

Does Kelea offer business coaching?

Kelea is part of a larger business group. You can find out more at CoachKelea.com

How do I get Kelea to critique my design?

Kelea does not offer critiquing on her public page. Members of her design school are able to post pictures, and ask for criticism, in the safe space of her private group.

Membership

How often are tutorials added?

Tutorials are added every week.

How long will I have access to the tutorials?

Memberships are renewed month to month. You have access as long as you are subscribed as a member.

Your Account

Help with logging in

  1. In the top navigation, click on Login and a popup will appear.
  2. Enter your email address and password that you used when purchasing a membership or course
  3. If you do not remember your password or does not work, use the Lost your password feature on the popup

How do I reset a lost or forgotten password?

  1. In the top navigation, click on Login and a popup will appear.
  2. Click on Lost your password
  3. Enter your email address that you used when purchasing a membership or course
  4. Click Reset Password and an email will be sent to you within 10 minutes
  5. When you receive the email, click on the link Click here to reset your password in the email.
  6. A new browser window will open that will give you the opportunity to choose a new password.
  7. Enter your new password in both entries
  8. Click Save
  9. Once password is reset, you can then log in with your new password.

Tutorials

Where do find your individual purchased tutorials?

  1. Log into Design School
  2. Click on My Tutorials
  3. All Tutorials you have access to will be listed
  4. Just click on a tutorial to view the lessons

How long is a tutorial?

All supplies listed for a tutorial can be found as the last lesson inside the tutorial.

Where do find your supplies for a tutorial?

All supplies listed for a tutorial can be found as the last lesson inside the tutorial.

How do you view/watch a tutorial?

  1. When you are logged in, click on Tutorials
  2. All Tutorials you have access to will be listed
  3. Just click on a tutorial to see an overview of the lesson
  4. You can click on any lesson or topic and the tutorial viewer will appear
  5. On the left side, a list of all the lessons and their topics is available
  6. On the right side, the chosen lesson or topic content is displayed

Did not see your question answered? Email us at [email protected]

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